SpareBank 1, SR-Bank aims to provide closer, more personalized customer experiences than larger, multinational banks. So, to maintain a 360-degree customer record that is accessible throughout the organization, SpareBank 1 SR-Bank has extended its evolving customer engagement platform with Microsoft Dynamics 365 Customer Service and Unified Interface.
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How Microsoft Power Platform streamlined the SOX scope evaluation process to boost productivity and deliver significant cost savings.
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As members of the Power CAT team driving customer success and adoption, we often get asked for a summary of resources to share with customers on their Power Platform journey. This blog post includes a set of links we’ve curated to help novice, intermediate and advanced users as they take this journey with us.
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Kobe is a city in Japan 300 miles west of Tokyo. With the spread of COVID-19, the city faced critical challenges that needed an immediate response. In this blog post, we describe how they used Power Apps, Power Automate, Power Virtual Agents, Power BI and Common Data Service to rapidly build solutions that enabled the city to respond to the crisis.
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T-Mobile has seen widespread organic adoption of Microsoft Power Platform with hundreds of makers building apps and flows across several departments. This post describes the “Orbit” solution used to manage approvals for company-wide initiatives, and the community of internal champions building low code solutions.
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The Microsoft Power Platform and education teams partnered with Purdue University to create a Power Platform solution template for tracking the financial impact related to COVID-19 that could also be used to track the impact of any crises or disruption, and we’re making this solution available to other institutions.
» Læs mere IKEA Sweden partnered with Capgemini to build a Dynamics 365 and Power Platform solution for its sales staff to improve the kitchen buying experience for individual (B2C) and businesses (B2B) customers. This post describes details of the solution and key benefits to the team at IKEA.
» Læs mere In this post we look at how the Microsoft Worldwide Global Sales and Marketing Operations organization (WW GSMO) used the Power Platform to digitally transform the account planning process for thousands of enterprise accounts covering an annual $80+ billion book of business. The solution uses Power Apps, Power Automate, Power BI, Common Data Service, Azure SQL, Office 365, Microsoft Stream, LinkedIn, Dynamics 365 and Azure workloads.
» Læs mere Sancho Harker from Pinnacle Group helped transform several business processes that were manual, outdated and paper driven. Learn about Sancho’s Power Apps journey and the solutions he built to conduct health and safety audits, centralize profit center listings, manage innovation ideas, and more.
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In this post, the Operations team in the Microsoft Business Applications Group describes the solution architecture they selected using Dynamics 365 and the Power Platform for FastTrack Solution Architects to manage thousands of customer engagements.
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