View email threads as a conversation in the Unified Interface
With the October 2019 preview release of the Unified Interface for model-driven apps in PowerApps, available as a preview August 2019 and October 2019 you will be able to list emails in a conversation thread, like many email applications work when viewing emails in a conversation.
To enabling emails in a conversation thread on the activities timeline wall, see Set personal options and Add email activities to the timeline.
Once enabled, you can open any form that has a timeline and your emails will be grouped into conversation threads. Emails will be shown with your latest email at the top.
We hope these improvements help your customers and users quickly view, manage and act on emails when using the activities Timeline Wall and we look forward to hearing your feedback.
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