We are excited to announce the General Availability (GA) of Power Virtual Agents integration using “Chatbot” component that was introduced in May 2021 release as a preview feature.

Feature capabilities

This feature provides the following capabilities:

• Add bot from Dataverse environment
• Add bot to all pages
• Add bot to specific pages

What’s new

Chatbot theming

Chatbot component support portal theming by default. Chatbot component automatically updates styling to match with the portal theme configured using portals Studio.

Support for expended and collapsed state

Default state of chatbot will be collapsed, however it can be customized using advance configuration.

We are looking forward to your feedback

Your feedback will help us continue to build on and improve the capabilities of this feature. We want to hear from you!

For details, see the documentation.

Thank you,
Neeraj Nandwana