Power Apps Support

Title: Custom app icons cropped
User Impact: Published apps with a custom app icon did not display complete app icons.

More Info: If you published an app with a custom image, you can reupload the custom image and republish the app to fix any currently cropped app icons.

Final Status: Deployment of the hotfix has been completed. We have confirmed via diagnostic analysis that the impact from this issue has been remediated.
Incident Start Time: Monday, April 17, 2023, at 12:00 AM UTC

Incident End Time: Saturday, May 27, 2023, at 1:10 AM UTC

Preliminary Root Cause: The 3.2304.3 service deployment introduced a regression that resulted in impact.

Next Steps: We're reviewing our standard service update procedures to avoid similar impact in the future.

This is the final update on the incident.

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