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Headshot of article author Sameer Bhangar

Welcome to a list of customer stories curated by the Power CAT team. These stories showcase the ingenuity of a wide breadth of organizations and users that have adopted low-code and Microsoft Power Platform along with Microsoft 365, Azure, and Dynamics 365. Makers of apps, flows, reports, and chatbots have digitally transformed their business processes, and in some cases transformed organization culture, careers, and lives. We hope these serve as inspiration for you as you embark on your own Power Platform journey.

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Headshot of article author Sameer Bhangar

T-Mobile has seen widespread organic adoption of Microsoft Power Platform with hundreds of makers building apps and flows across several departments. This post describes the “Orbit” solution used to manage approvals for company-wide initiatives, and the community of internal champions building low code solutions.

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Headshot of article author Sameer Bhangar

We see a champion as someone who has embraced low-code to create change and impact for their organization using Microsoft Power Platform. Below are representative examples of champions from diverse backgrounds, locations, skillsets, and stories. We hope these serve as inspiration in your own journey adopting low-code and Power Platform along with Microsoft 365, Dynamics 365 and Azure. Bookmark this page, aka.ms/PowerChamps, to stay updated on new champion stories. For a set of 80+ curated stories, you can visit our Microsoft Power Platform stories blog post.

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Headshot of article author Sameer Bhangar

As a non-profit operating for over 25 years, Call2Recycle helps consumers and over 200 battery and battery-powered product companies keep batteries out of landfills. They partnered with EFOQUS to digitize their sales, finance and operations processes using Dynamics 365 Business Central and Dynamics 365 Sales. This blog post describes how they used Power Pages to extend their existing system with an external facing portal that facilitates enrollment and training of e-bike retailers.

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Headshot of article author Sameer Bhangar

Hearing Australia is Australia’s largest provider of government-funded hearing services and have been servicing people with hearing loss in Australia for 75 years. This is an inspiring story that features Jacqui Peck, an Audiologist who taught herself Power Platform while visiting remote communities in the Australian outback. She partnered with the ICT team, as a fusion development team, to transform one of their key programs for hearing assessments. The solution was built using Dataverse, Power Apps, Power Automate and Power BI. Over 100 Community Engagement Officers and Audiologists use it each month and it has become a single source of truth for program data. This has also helped secure continued funding from a government grant.

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Headshot of article author Sameer Bhangar

Ardent Mills operates in more than 40 locations that specialize in flour, quinoa, pulses, and organic and gluten-free products that drive emerging nutrition and innovation across plant-based ingredients. To stay current with the increase in operations and production across their plants in several different countries, their processes need to be efficient and supported by the technological capabilities available today. Deborah Romero-Reinig, explored Power Apps and Microsoft Power Platform to improve their processes and establish reporting capabilities across their plants. Several apps are now live and the team is now working towards a digital foundation for their upcoming paperless state of the art mill.

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Headshot of article author Sameer Bhangar

EY is a global professional services firm with over 300,000 employees across 150 countries. With specialties in assurance, tax and transaction, and advisory, they have delivered client solutions to 1 million users worldwide. Most recently, the EY Nordic Tech Hub team transformed their annual salary review process with Microsoft Power Platform. The solution uses Power Apps, Power Automate, Power BI, SQL, and is connected to SharePoint online. With this new technology, a process that once took four months, now takes only two.

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Headshot of article author Sameer Bhangar

Western States Caterpillar Equipment Company is an authorized Caterpillar dealer with over thousand employees and seventeen stores across five mountain states in the United States. They found creative ways to use a combination of low code and code-first solutions, with IT and business working in fusion teams, to deliver data rich applications. They have multiple mobile Power Apps solutions used by field staff to manage sales tasks while on the go, and streamline the equipment rental return process. The apps use custom connectors to access internal and external systems, with Power BI reports used to gain insights and enable decision making.

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Headshot of article author Sameer Bhangar

H&M Group is a Swedish multinational clothing-retail company with more than 5,000 stores in 78 countries and more than 53 online markets. A growing community of citizen developers has created thousands of Power Platform solutions across the company. To support development and maintain security and governance, H&M Group set up a Center for Enablement using the Microsoft Power Platform Center of Excellence Starter Kit.

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