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Norwegian bank delivers streamlined, personalized customer experiences with Dynamics 365

Headshot of article author Evan Chaki

SpareBank 1, SR-Bank aims to provide closer, more personalized customer experiences than larger, multinational banks. So, to maintain a 360-degree customer record that is accessible throughout the organization, SpareBank 1 SR-Bank has extended its evolving customer engagement platform with Microsoft Dynamics 365 Customer Service and Unified Interface.

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City of Kobe – Supporting citizens with Microsoft Power Platform

Headshot of article author Taiki Yoshida

Kobe is a city in Japan 300 miles west of Tokyo. With the spread of COVID-19, the city faced critical challenges that needed an immediate response. In this blog post, we describe how they used Power Apps, Power Automate, Power Virtual Agents, Power BI and Common Data Service to rapidly build solutions that enabled the city to respond to the crisis.

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T-Mobile saves thousands of hours with Power Platform solution to manage customer initiatives

Headshot of article author Sameer Bhangar

T-Mobile has seen widespread organic adoption of Microsoft Power Platform with hundreds of makers building apps and flows across several departments. This post describes the “Orbit” solution used to manage approvals for company-wide initiatives, and the community of internal champions building low code solutions.

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Microsoft transforms sales planning process using the Power Platform

Headshot of article author Sameer Bhangar

In this post we look at how the Microsoft Worldwide Global Sales and Marketing Operations organization (WW GSMO) used the Power Platform to digitally transform the account planning process for thousands of enterprise accounts covering an annual $80+ billion book of business. The solution uses Power Apps, Power Automate, Power BI, Common Data Service, Azure SQL, Office 365, Microsoft Stream, LinkedIn, Dynamics 365 and Azure workloads.

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Priceline optimizes retail store operations with Microsoft Power Platform

Headshot of article author Sameer Bhangar

In this blog post we learn about James Matson’s Microsoft Power Platform journey and his perspective as a full stack professional developer embracing low-code development. James Matson is an IT Retail Innovation Lead at Australian Pharmaceutical Industries (API), who are best known for their network of 470+ Priceline and Priceline Pharmacy stores across Australia.

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