Power Platform Stories
As we wrap up the year, we would like to share with you a set of stories curated by the Power CAT team. These stories showcase the ingenuity of a wide breadth of organizations and users that have adopted low-code and Microsoft Power Platform along with Microsoft 365, Azure, and Dynamics 365. Makers of apps, flows, reports, and chatbots have digitally transformed their business processes, and in some cases transformed organization culture, careers, and lives. We hope these serve as inspiration for you as you embark on your own Power Platform journey.
This post includes: Stories | Videos | Presentations
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Aioi Nissay Dowa Insurance
Aioi Nissay Dowa Insurance, Japan’s largest insurance company, used Power Automate desktop flows to optimize citizen developer training & certification processes. |
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American Red Cross
A training specialist used Power Apps to digitize the process for First Aid and CPR instructors to order supplies. |
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Armanino
Armanino used Power Apps connected to Azure SQL to build workspace scheduling solution that helps manage office space for its agile workforce. |
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Arriva London
Mobile Power Apps were created to digitize the process for repairing buses and measuring operational performance. |
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Autoglass (part of Belron group)
Over 40 Power Apps solutions created, including apps for field technicians, an internal leadership conference, and more. The apps connect to Microsoft Dataverse and SharePoint. |
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Blackmores
A team of full stack developers used Dynamics 365 and Power Platform, along with Microsoft Dataverse, to consolidate and unify several systems. Includes apps for coaching sales staff, managing vendors, and more. |
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C.H. Robinson
Power Apps canvas apps and Power BI reports embedded in Dynamics 365 are used to capture rich customer information and gain insights on sales opportunities. Built by partner PowerObjects. |
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Capitol Records
Capitol Records migrated an old Infopath solution to a modern experience using Power Apps and Power Automate. It used for managing the schedule for new releases. |
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Chevron
Chevron has built a scaled up Center of Excellence with robust governance processes enabling hundreds of makers to build thousands of apps. |
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City of Kobe
Multiple solutions built to respond to the COVID crisis – to provide status on special cash payments and provide information via chatbots and dashboards. Uses Power Apps portals, Power Automate, Power Virtual Agents, and Power BI. |
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Coca-Cola Bottling Company United Power Automate desktop flows were used to automate complex back-end processes for managing vending machines cartridge replacements. |
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Custom Air Products and Services
Power Platform solution built by a citizen developer, Rebecca Sackett, is used to track the entire lifecycle of HVAC units from “cradle to crate” as they pass through the manufacturing process. |
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Cancer Research UK
Microsoft Power Platform, SharePoint Online, and Teams was adopted to help accelerate fundraising opportunities and advance cancer research. Apps built for procurement, connecting research teams, and helping patients find cutting-edge trials. |
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Ecolab
Ecolab leveraged Power Platform integrated with Dynamics 365, Azure, and Microsoft 365 to build “The Hub” – a unified app for managing core sales and service processes. |
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Electrolock
Electrolock is a premiere provider of insulation products and solutions for the manufacturing industry. They partnered with Microsoft Gold Partner Confluent to build an inventory management solution using Power apps, Power Automate and Microsoft Dataverse. |
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Eneco Group
Power Apps solution connected to SharePoint Online to create a customized room finder experience in Eneco’s state of the art headquarters building in Rotterdam. |
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Environment Canterbury
Projects for managing the regions freshwater and natural resources are tracked using Power Apps, Power Automate and Power BI, include key milestones and long-term outcomes. |
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Ernst & Young
Ernst & Young implemented a complex digital solution to enable banks to manage the Paycheck Protection Program (PPP) during the COVID-19 pandemic. The solution uses Power Apps, Power Automate, Dataverse, with integration into Azure and several third party services. |
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G&J Pepsi
G&J Pepsi has digitally transformed their organization with Power Apps, Power Automate and Power BI, equipping nearly 900 field personnel with mobile apps that have saved the organization over $1.5 million. |
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GSK
GSK has seen rapid viral adoption of the Power Platform through a community of makers that has grown to nearly 3000 people across 47 countries. Building solutions for improving safety, tracking manufacturing processes, and more. |
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Hawkary Pharmaceuticals
Pharmaceutical sales and marketing manager in Iraq used Power Apps, Power Automate and Power BI to collect daily reports from medical sales representatives and generate reports for insights and analysis. |
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Hexion
Sales staff use a Power Apps canvas app with AI Builder capabilities to scan business cards at events. Data is integrated into Microsoft Dynamics 365 and Dataverse. In addition, 80+ Power Automate flows are used to automate several business processes. |
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IKEA Sweden
Power Apps model-driven apps are used to manage in-store kitchen sales appointments, B2B sales pipeline, and speed up customer support requests. Built by Microsoft Gold Partner Capgemini. |
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illimity Bank
lllimity, a young and innovative bank in Italy, automated the approval of special employee benefits using Power Automate. This turned a complex process into a hassle free experience with significant cost savings. |
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Integrated Power Services (IPS)
IPS transformed machine repair processes from paper to digital with a suite of Power Apps that run on ruggedized tablets used by technicians on the factory floor. |
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Inter Pipeline
Presentation at the MBAS 2019 conference highlights the Inter Pipeline IT low-code strategy that includes bottom up innovation with strong collaboration between IT teams and business units. |
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Island Council of Tenerife
Coordinators for the Ansina program that promotes health and wellness in the community have used Power Apps embedded as a custom form in SharePoint to manage hundreds of events. |
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Kelly Roofing
Power Apps mobile app used to capture photos and status updates at job sites. Integrated with Microsoft Dynamics 365, Dataverse, SharePoint and Teams. |
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Leonard Cheshire
Care workers use Power Apps canvas apps and model-driven apps, along with Dynamics 365, to manage health care for people with disabilities. |
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Leonardo Global Solutions
Power Apps used to manage multi-stage inspection process to ensure adherence against facility management guidelines for canteens, cleaning, green areas, and more. |
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London Heathrow Airport
From security guard to IT User Adoption Specialist, Samit Saini has built apps that improve the passenger experience at Heathrow airport. He has trained a community of super users who are now building apps and digitizing business processes at Heathrow. |
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Metro Bank
A Power Apps tablet app connected to Dynamics 365 is used to welcome customers and manage the appointment experience when the visit the bank. |
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Microsoft Account Planning
Global sales and marketing organization digitally transforms the account planning process for thousands of enterprise accounts using a Power Apps canvas app, Power Automate and Power BI connected to Dataverse. |
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Microsoft HR
Mobile suite of apps deployed to all Microsoft employees for viewing employee news, people profiles, global holidays, reporting vacation time, sending kudos and more. |
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Microsoft Operations
“Citizen developers within Microsoft built an “Intelligent Launch Assistant” that lets release managers quickly define the scope of a launch, document change requests, track issues and risks, and more.” |
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North State Grocery
North State Grocery partnered with SkyLite Systems to streamline the process for managing incoming customer requests for new products in grocery stores. This was built as a SharePoint custom form using Power Apps. |
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Partners In Health
Gift officers use Power Apps to review donations and drive follow up actions. Power BI dashboards are used to gain insights on the donation process. |
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PayPal
PayPal uses Microsoft Teams for employees to collaborate. They’re creating a Power Apps and Power BI solution to manage the list of all portfolios and programs which will be deeply integrated with Teams. |
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Pinnacle Group
Citizen developer built 14+ Power Apps connected to SharePoint to conduct safety audits, centralize profit center listings, manage innovation ideas, and more. |
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Priceline stores (Australian Pharmaceutical Industries)
James Matson shares his journey as a professional developer adopting low code technologies to optimize retail store operations. |
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R3 Retail Development
Family-owned small business now runs their business on the Power Platform, offering a customized app for complex project management tasks in retail installation projects. |
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Regal Beloit
Sales teams use a mobile Power Apps solution to streamline the process for documenting cost savings and sending proposals for approval. The app was built by a Marketing Manager. |
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Reliable Electric
Digitization of complex work order estimation process for custom electrical projects in high-end homes. |
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San Diego Workforce Partnership
Using Microsoft Teams, a website chatbot built with Power Virtual Agents, and omnichannel capabilities within Dynamics 365 Customer Service, Workforce Partnership employees have been able to increase remote collaboration and engage with more people in need of support. |
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Schlumberger
Schlumberger has a robust Center of Excellence with hundreds of apps, flows and dashboards built across several business units. The apps are used for managing the response to COVID, tracking fitness activities, managing promotion evaluations, executive feedback, and more. |
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Seattle Visiting Nurses Association (SVNA)
Seattle Visiting Nurses Association transformed their vaccine delivery process so that patients, nursing staff and admin staff could safely deliver flu vaccinations using Microsoft Dataverse, Power Apps, and Power Automate. |
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SNCF
SNCF started with a grassroots app development effort and now have hundreds of Power Apps in production. They’ve built a company-wide center of excellence to enable thousands on the Power Platform. |
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Standard Bank
Standard Bank has created a center of excellence focused on Microsoft Power Platform and Microsoft 365. Their driving principle –“apps built by business for business”. |
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Swiss Federal Railway (SBB)
The Rapid Solution Unit modernized over 200 forms by recreating them with Power Apps. Scenarios include supply chain management, HR, finance, cargo management, and more. |
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Tacoma Public Schools
Lauren Taylor, Principal at Manitou Public Elementary used Power Apps, Power Automate and Power BI to create solutions for managing student reading assessments, return to school approvals, and more. Apps and dashboards run embedded in Microsoft Teams. |
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Team Rubicon
Team Rubicon uses Power Apps to manage complex operations from reconnaissance of disaster sites to execution of support efforts. They also use Power Apps Portals to recruit and train volunteers. |
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Telstra
Field technicians and managers use 70+ tools for daily operations. Includes Power Apps, Power Automate and Power BI. The Power Platform solutions are led by a citizen developer who is now project owner for the PowerFactory Center of Excellence initiative. |
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T-Mobile
Teams and executives track use Power Platform with Microsoft Dataverse to track approvals for all company-wide initiatives. T-Mobile has also setup a community of champions building Power Platform solutions across multiple business units. |
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Total Solar (France)
Total Solar has used Power Apps, Power Automate and Power BI, along with Microsoft teams to replace spreadsheets and centralize the management of projects from around the globe. |
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Toyota
Toyota has a robust Power Apps center of excellence to enable makers across the organization to build solutions. This includes field engineers using Power Apps and Power Automate to manage approvals. |
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TransAlta
Power Apps solution that connects to several backend services is used for resource planning and effective decision making. |
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Virgin Atlantic
The IT Lite Team delivers quick wins for business units –apps for managing VIP customers, compliance audits, cargo delivery, and more. Plus, an admin app built in Power Apps to manage the Power Apps footprint in the organization. |
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Visiting Nurse Service & Hospice of Suffolk (VNSHS)
Power Automate used to optimize complex backend processes for tracking and communication between care providers for 90k visits per year. |
Customer Story Videos
For short customer story videos that highlight the scenarios and impact they have on organizations and individuals, you can view these links:
 Customer Showcase Playlist
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 American Red Cross
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 Arriva London
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 Autoglass (part of Belron group)
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 Brian Dang
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 G&J Pepsi
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 London Heathrow Airport
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 SNCF
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 Sterling Bank Nigeria
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 Tacoma Public Schools
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 Tacoma Public Schools – Lauren Taylor
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 Telstra
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 T-Mobile
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 Virgin Atlantic
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Customer Presentations
For longform presentations by customers at conferences including Microsoft Business Applications Summit, Microsoft Ignite, and other events, view videos from this gallery:
 #LessCodeMorePower – Panel discussion |
 Aioi Nissay Dowa Insurance |
 Blackmores |
 Chevron |
 Chevron – Center of Excellence |
 Coca-Cola United |
 Custom Air Products |
 Ecolab |
 EY |
 G&J Pepsi |
 Illimity Bank |
 Inter Pipeline – Bottom-up innovation |
 Inter Pipeline – Business Solutions |
 Microsoft Account Planning |
 Nestlé Waters |
 Non profits |
 Regal Beloit |
 Schlumberger – Drive Business Results |
 Schlumberger – Get your Business on Board |
 Standard Bank |
 Sterling Bank |
 Swiss Federal Railway (SBB) |
 Telstra |
 T-Mobile |