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Western States Caterpillar – fusion teams use Microsoft Power Platform to build mobile apps for field staff

Headshot of article author Sameer Bhangar

Western States Caterpillar Equipment Company is an authorized Caterpillar dealer with over thousand employees and seventeen stores across five mountain states in the United States. They found creative ways to use a combination of low code and code-first solutions, with IT and business working in fusion teams, to deliver data rich applications. They have multiple mobile Power Apps solutions used by field staff to manage sales tasks while on the go, and streamline the equipment rental return process. The apps use custom connectors to access internal and external systems, with Power BI reports used to gain insights and enable decision making.

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